Cranbury Connects™
Help is Available
At Cranbury Connects, we understand that managing treatment is complex, and we are here to help support your family through the process of gaining access to the medication your healthcare provider has prescribed.
Together with our Specialty Pharmacy, we’ll work to:
Verify your insurance benefits and work with you and your healthcare provider to manage insurance requirements throughout treatment.
Review your eligibility for Financial Assistance Programs based on your insurance coverage and out-of-pocket costs.
Obtain Prior Authorization (PA) and support the appeals process (if necessary) in collaboration with your healthcare provider.
Coordinate with you to receive your first prescription as well as monthly refills. We’ll also address any questions you might have for the pharmacist.
Process
Cranbury Connects will confirm the information on your Prescription Start Form. When we receive your prescription, we acknowledge receipt with your healthcare provider, and then reach out to you to confirm your information.
Next, we do a complete and accurate verification of your insurance benefits. We work with your insurance provider(s) and your healthcare provider to confirm your coverage and any out-of-pocket costs for you. This will include any Prior Authorizations and Appeals that are necessary.
Once insurance coverage and out of pocket costs are confirmed, we will review this with you and identify any financial assistance programs that you might be eligible for.
Your first prescription will be sent to you from our Specialty Pharmacy, and we’ll coordinate monthly refills or answer any questions you might have for the pharmacist.
Financial Assistance
Cranbury Connects recognizes that out-of-pockets costs for specialty pharmaceuticals can be expensive. Once we have completed your insurance benefit verification, we can go over the Cranbury Connects assistance programs that you might be eligible for.
Cranbury Connects offers three programs:
Bridge Program
The Bridge Program allows for a temporary supply of medication for free while newly enrolled patients are awaiting insurance coverage verification.
The Copay Assistance Program*
The Copay Assistance Program is for commercially insured patients with high out of pocket costs associated with their prescription.
Patient Assistance Program**
The Patient Assistance Program offers free product for uninsured or underinsured patients who meet certain financial income qualifications.
If you need additional financial support, we’ll refer you to other charitable foundations that may be able to help.
* Not valid for prescriptions eligible to be reimbursed, in whole or in part, by Medicaid or Medicare (including Medicare Part D), or where prohibited by law.
** Patients enrolled in an Alternate Funding Program are not eligible for the Patient Assistance Program.
Get Started
The first step towards treatment is the Prescription Start Form. There are two pages – one for the patient or caregiver to fill out, and one for the healthcare provider to fill out. Both pages need to be completed and signed and then faxed to the number on the form. Copies of the front and back of prescription insurance cards should also be faxed in.
PRESCRIPTION START FORM
